"I bought this item as a lighter alternative to my alpaca skin. I was hoping to use is as a warm throw or shawl around the house in order to stay warm without having to turn up the heat. BIG MISTAKE. The item itself sheds, a LOT on everything. The item itself it itchy and falls apart VERY easily. It does not keep you warm and does not really cover that well either. I would recommend not purchasing this particular item ESPECIALLY for the price indicated. I've had it for only a week and it's now also falling apart to boot."
4 of 4 people found this review helpful.
Response from Gaiam:
By
Gaiam Customer Service,
January 22, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
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