"I really liked the look of this necklace, and the earrings were just a bonus. I purchased to give as a gift, and even paid the upgraded shipping. Man. I don't think I would have even paid HALF of what I paid had I been able to touch and feel the piece. It is so flimsy, both the large round center pendants on the necklace and the dangles on the earrings bend at the slightest pressure. That it came packaged in a clear filmy bag with a staple really didn't enhance my value perception."
1 of 1 people found this review helpful.
Response from Gaiam:
By
Gaiam Customer Service,
March 6, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
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