"The Tea Table has imperfections in the wood and the cushions were dirty. I received an extra set of cushions to compensate for the dirty ones that were covering the floor cushion inserts. In addition one of the protective knobs on the bottom of the table leg was different than the other three so the table wobbled. I received a replacement table that had a broken knob on the bottom. Interesting novelty but not worth it!"
Response from Gaiam:
By
Customer Relations,
May 14, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
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