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| Overall: |
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2
out of 5
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Anonymous
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Didn't satisfy
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Date: October 25, 2009
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"I bought this mat based on the pictures on the site. What I received was a mat with no design whatever, rather than anything like the sharp designs I saw in the pictures. I'd planned to give these as Christmas gifts, but won't do so now."
Response from Gaiam:
By
Customer Relations,
October 26, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
Share this Review:
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| Overall: |
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1
out of 5
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| Quality: |
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1
out of 5
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| Durability: |
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1
out of 5
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| Appearance: |
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3
out of 5
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colorful, not durable
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Date: April 28, 2009
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"First, be sure and read reviews for small size as well. Ended up with three large size and in principle they're great. Practically, however, they're just awful! First I ordered two for the kitchen as fatigue mats as suggested, but they came with random colors, no pattern at all, unlike the photo. I ordered another hoping (and asking, for the second time) for a diamond pattern, but no go. The third went into the garage and it's holding up better, but there's a lot less traffic. Being bulky, they're such a hassle to return, but I should have right away. After one week, the edges curl up badly from tripping on them, and because it's held together with wire, it doesn't bend back flat, so you keep tripping making it worse and worse. Cooking and cleaning can be stressful enough without tripping all the time! Some of the edge pieces of flip flops have ripped off and now WE feel ripped off. Really too bad because they use recycled materials and are cushy. Otherwise, a waste of money. Into the trash they go, less than 2 weeks after buying, $150 poorer."
1 of 1 people found this review helpful.
Response from Gaiam:
By
Customer Relations,
April 30, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
Share this Review:
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