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| Overall: |
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4
out of 5
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| Quality: |
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3
out of 5
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| Comfort: |
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5
out of 5
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| Usefulness: |
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5
out of 5
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Anonymous
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Slightly Disappointed
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Date: October 26, 2009
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"I was really excited to get such a thick, Eco-friendly mat. Although the price was kind of high, I felt it was worth it. When I received the mat, it had a smell to it and I had to air it out for a while, over a month. Only recently have I been able to use it, and I must admit I am a bit disappointed with its lack of stickiness. Also after using it, my hands smell like the mat. Overall a good product, just the smell and lack of stickiness."
Response from Gaiam:
By
Customer Relations,
October 27, 2009
Thank you very much for your feedback. We’re sorry your experience was not what you’d expected. We guarantee every product unconditionally, and we want you to be thrilled with your Gaiam purchase. If you would like to return this for a refund or exchange, please contact us by email at customerservice@gaiam.com or by phone at 1-877-989-6321.
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